Lost and Found office
Have you lost your wallet or left your smartphone other another personal item laying around? Anyone who has left something behind on public transport in the canton of Zurich should contact the Lost and Found office.
Please note: Depending on which line the item has been lost on, different lost property offices should be contacted.
To find out which lost property office is responsible for which line, please refer to the list below:
Search online
You can search for lost property online with Easyfind.
Customer centre
If you have any questions or require further information, you can reach our customer service team ZVV-Contact either by calling the number 0848 988 988 or by sending an e-mail to contact@zvv.ch. Of course, you can also obtain personal advice in one of our customer centres.