Personal responsability
Security is not just a topic for trained professionals, it affects everyone.
You should always feel safe on public transport. By observing the following points, you will help to keep it that way.
To improve security, keep your eyes open.
Do not look away if you witness a personal assault or act of vandalism. Raise the alarm immediately, but do not put yourself in danger under any circumstances. For important guidelines and phone numbers, please choose the menu item «Safety in the ZVV network» on this page.
The information you provide is critical: After all, a climate of anonymity and indifference makes an ideal breeding ground for crime.
If you are a victim of theft or assault, file criminal charges immediately. Put yourself forward as a witness if necessary and ask other witnesses to tell the police what they saw.