Lost and found office
Lost your wallet? Left your smartphone lying around? Anyone who has forgotten something on public transport in the Canton of Zurich should contact the lost and found office.
Please note: Depending on which line the item has been lost on, different lost and found offices should be contacted.
Search online
You can search for lost property online with Easyfind.
Customer centre
If you have any questions or require further information, you can reach our customer service team ZVV-Contact either by calling the number 0848 988 988 or by sending an e-mail to contact@zvv.ch. Of course, you can also obtain personal advice in one of our customer centres.